This Privacy Policy explains how we collect, use, and protect information in connection with the managed n8n automation services (the “Service”).
01Information We Collect
1.1. Account Information: When you subscribe, we collect basic business and contact details (name, email, billing information).
1.2. Service Data:
- Your instance may process data you input into your workflows (e.g., customer data, API keys, business records).
- This data remains under your control; we do not access it except when strictly necessary to provide support or maintenance.
1.3. Usage Data: We may collect non-identifiable technical information such as server logs, performance metrics, and token consumption (e.g., OpenAI API usage).
02How We Use Information
We use collected information to:
- Provide, maintain, and improve the Service.
- Deliver updates, security patches, and maintenance.
- Process billing and subscription management.
- Monitor fair use of included token allowances.
- Communicate important service notices.
We do not sell or share your data with third parties for marketing purposes.
03Access to Your Data
3.1. You retain ownership and full control of your workflows and data.
3.2. Our access is limited to:
- Setup and configuration,
- Performing updates, maintenance, or troubleshooting when requested or required.
3.3. Any access is logged and restricted to authorized personnel only.
04Data Hosting & Third Parties
4.1. Your instance is hosted with third-party providers (e.g., DigitalOcean). Their infrastructure and privacy terms apply in addition to this Policy.
4.2. The Service may integrate with external APIs (e.g., OpenAI). By using such integrations, you acknowledge that data may be transmitted to those providers, subject to their respective policies.
4.3. We are not responsible for third-party practices, but we select providers with strong security and compliance standards.
05Data Security
5.1. We apply reasonable technical and organizational measures to safeguard your information, including encryption, access control, and monitoring.
5.2. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
06Data Retention
6.1. We retain account and billing information for as long as your subscription is active and as required by law.
6.2. Workflow data is stored only in your instance; we do not keep independent copies.
6.3. Upon termination, your instance and its data remain under your ownership; we remove our management-level access unless otherwise requested.
07Your Rights
Depending on your location, you may have rights under applicable data protection laws, including:
- Accessing your data,
- Requesting corrections,
- Requesting deletion (subject to legal obligations),
- Restricting certain processing.
To exercise these rights, reach us via the contact form on aethereon.ai.
08Children's Privacy
The Service is intended for businesses and not directed at children under 16. We do not knowingly collect personal information from children.
09Changes to this Policy
We may update this Privacy Policy from time to time. Any significant changes will be communicated in advance. Continued use of the Service after updates constitutes acceptance.
10Contact Us
For questions about this Privacy Policy, reach us via the contact form on aethereon.ai, or by mail: Aethereon LLC, 5900 Balcones Drive #16426, Austin, TX 78731, USA.